Privacy policy

Introduction

This Privacy Policy explains how Bexford LLC ("Bexford," "we," "us," or "our") collects, uses, and shares information when you visit bexford.com (the "Site") or contact us. It covers visitors to our website. It does not govern the separate service agreement (MSA/SLA) between Bexford and its clients, which controls how we handle client and end-user data delivered as part of our managed IT services.

Information WE Collect

Information you give us. When you fill out a contact or discovery-call form, request a quote, or email us, we collect the details you provide — typically your name, business name, email address, phone number, and anything you include in your message.

Information collected automatically. When you visit the Site, we (and our providers) may automatically collect standard technical data such as your IP address, browser type, device information, pages viewed, and the date and time of your visit.

How we use information

We use the information we collect to:
respond to your inquiries and schedule discovery calls
prepare and send proposals and quote
operate, maintain, and improve the Site
send you information you request or that relates to services you've inquired about
comply with legal obligations and protect our rights.

How we share information

We do not sell your personal information.
We share information only:
‍With service providers who help us operate the Site and our business — for example, website hosting Webflow, our CRM and scheduling tool Pipedrive, email, and Google Analytics — under agreements that limit their use of the information to providing services to us
‍For legal reasons, when required by law or to protect the rights, property, or safety of Bexford, our clients, or others
‍In a business transfer, if Bexford is involved in a merger, acquisition, or sale of assets.

Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to maintain our business records, and to comply with legal obligations, after which we delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain processing. To make a request, contact us at legal@bexford.com. We will respond as required by applicable law.

Cookies

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Third-party links

The Site may link to third-party websites or services we don't control. Their privacy practices are governed by their own policies, and we're not responsible for them.

Children's Privacy

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we'll delete it.

Changes to this privacy policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective date" above and, where appropriate, provide additional notice.

Contact us

Questions about this Privacy Policy? Contact us at legal@bexford.com or 13010 Morris Rd, Suite 600, Alpharetta, GA 30004.